What is Unlimited Business Email Hosting? (Complete Guide)

We’ve been providing unlimited email hosting to Filipino business owners for over 10  years now.

And here’s what most people don’t know:

Unlimited email hosting has limits. Every provider also knows this very well. The question is whether they’re transparent about what those limits are.

This complete guide explains unlimited business email hosting. You’ll learn what unlimited actually means, how it differs from limited plans, and when it makes sense for your business.

Let’s start with the basics.

What is Business Email Hosting?

Business email hosting is a service that lets you create professional email addresses using your company’s domain name.

For example, instead of just creating [email protected] with your gmail account, you get [email protected]. Instead of [email protected], you get [email protected].

Here’s how it works:

• You register a domain name like yourbusiness.ph. 
• Your hosting provider sets up email servers. 
• And then you create email addresses using your domain. 
• Your emails send and receive through professional infrastructure.

There is a huge difference between free emails like Gmail, Yahoo and business email hosting:

Free Emails	Business Emails
Uses the provider’s domain	Uses your custom domain
Limited control over security	Full security control
Generic appearance	Professional appearance
Shares IP reputation with millions of other users	Dedicated or shared IP with controlled reputation

When a client receives an email from [email protected] versus [email protected], which looks more professional? Which builds more trust?

The client is likely to take email with your company name email more seriously. 

I remember struggling to write very powerful pitches in my earlier freelance career. I used to write very compelling subjectlines. But most of the time, I either got a hard, cold rejection or my email was snubbed completely. 

Unfortunately with the right messaging without proper presentation, it can be really difficult to find you or your work.

That’s why many business owners pay for email hosting. Now let’s talk about what unlimited means…

What Does Unlimited Actually Mean?

Unlimited email hosting typically refers to unlimited email accounts.

That means you can create as many addresses as you need: [email protected], [email protected], [email protected], [email protected], and hundreds more.

But here’s the catch: unlimited doesn’t mean unlimited resources. This is because there are some rules that different hosting providers have to follow.

Fair use policies:

Every unlimited host has fair use policies. These are reasonable limits preventing abuse while allowing normal business use.

Common fair use limits include:

• Sending limits: Maybe 500-1,000 emails per account daily to prevent spam.

• Storage per account: Perhaps 10GB-50GB per mailbox. Unlimited accounts doesn’t mean unlimited storage for each.

• Server resources: Your emails share server capacity with other accounts. Excessive resource use triggers review.

At Truehost, our fair use policy allows:

Truly unlimited email accounts, that is, create 5 or 500, same price. This policy also includes:

• 500 outgoing emails per account per hour for normal business use. 
• 10GB storage per mailbox on starter plans, scalable on higher tiers. 
• Reasonable CPU and bandwidth usage.

We’re transparent about these limits. If your business needs to send 10,000 emails daily, we’ll recommend a dedicated server or email marketing service instead.

Honest providers state their fair use policies upfront. Dishonest ones hide them until you hit limits.

Types of Email Hosting

Email hosting comes in several formats. If you understand  the differences between them, it will help you choose what your business needs.

Shared Hosting Email

Your email shares server resources with other businesses.

Just like how you rent an apartment in a building. You have your own space, but you share elevators,  water pumps, and a swimming pool with other tenants.

Pros: Very affordable. Easy setup. The provider handles all maintenance. Perfect for small to medium teams.

Cons: Share IP reputation with others. Limited customization. Resource limits apply.

Best for: Businesses with 1-100 employees sending moderate email volumes.

Dedicated Email Servers

You get an entire server dedicated to your email.

Like owning a house instead of renting an apartment. All resources belong to you. Full control over configuration.

Pros:

• Complete control. 
• Your own IP address. 
• Unlimited customization. 
• Maximum resources.

Cons:

• Expensive because it goes for P5,000-15,000+ monthly 
• Requires technical expertise. 
• You handle all maintenance.

Best for: Large enterprises with 100+ employees or very high email volumes.

Cloud Email Hosting

Your email runs on distributed cloud infrastructure.

Services like Google Workspace and Microsoft 365 use this model. Your email doesn’t sit on one physical server. It’s distributed across multiple data centers globally.

Pros: 

• Excellent uptime. 
• Scales automatically. 
• Tools included (calendar, storage, collaboration).
• Accessible anywhere.

Cons:

• Per-user pricing adds up. 
• Less control. 
• Ongoing subscription required. 
• Can be expensive for large teams.

Best for: Teams needing integrated collaboration tools and willing to pay per-user fees.

Unlimited Accounts vs. Unlimited Storage

This is where most people get it wrong. Both accounts and storage have the word storage but they mean completely different things. So, let’s clarify:

With unlimited email accounts, you can create as many addresses as needed. For example, [email protected], [email protected], [email protected], [email protected]. There is no limit on quantity.

With unlimited storage, each individual mailbox has unlimited storage space. For example, John’s mailbox can hold 100GB, 500GB, or more.

Most unlimited plans offer unlimited accounts with limited storage per account. For example: Create 1,000 email addresses, but each gets 10GB storage.

True unlimited storage is rare and expensive because:

Storage costs money, servers need physical drives, and backups consume resources. Also, data centers charge for capacity.

But which one is  more for your business?

If you’re a growing agency adding employees monthly, unlimited accounts matter. If you’re a small team with heavy attachment use, larger storage per account matters.

Some providers focus on unlimited accounts because most businesses need to scale team size, not individual mailbox storage.

Benefits of Unlimited Email Hosting

Unlimited email hosting solves specific business problems:

No Per-User Fees

Your costs stay predictable regardless of team growth.

Compare: Google Workspace at $6/user monthly. Start with 10 employees ($60/month). Grow to 50 employees ($300/month). Add 20 contractors seasonally ($120/month extra).

Versus: Truehost unlimited at P119/month. 10 employees (P119/month). 50 employees (P119/month). 70 people including contractors (P119/month).

The savings compound as you scale.

Department and Role-Based Addresses

Create specialized addresses without worrying about account limits.

Set up: [email protected] for sales inquiries. [email protected] for customer service. [email protected] for invoices. [email protected] for job applications. Each department gets its own identity.

With limited plans, you’d need to budget account allocation carefully. With unlimited, just create what you need.

Easy Scalability

Hire someone today? Create their email address immediately.

No waiting for plan upgrades. No calculating if you’re under account limits. No negotiating with support for “just one more address.”

One of our clients, a Makati-based agency, hired 15 people in one month during a big client acquisition. With unlimited accounts, they created all 15 email addresses in under 10 minutes. No plan changes. No extra fees.

Limitations t You Shouldn’t Forget

Unlimited email hosting isn’t perfect for everyone. Know the limitations before committing.

Sending Limits Exist

Even unlimited plans restrict how many emails you can send hourly or daily.

This protects everyone on the shared server from one account being used for spam. Typical limits: 300-500 emails per hour per account. 1,000-3,000 emails per day per account.

For most businesses, these limits are fine. You’re sending individual emails to clients, not mass marketing campaigns.

If you need to send 50,000 marketing emails weekly, use dedicated email marketing software (Mailchimp, SendGrid) instead of your business email host.

Storage Per Account Has Caps

Individual mailboxes typically max out at 10GB-50GB depending on your plan.

For reference: 10GB holds approximately 200,000 text emails or 20,000 emails with attachments. Most users never approach this limit if they periodically clean old messages.

If someone on your team regularly exceeds storage limits, upgrade their specific account or implement email archiving policies.

Shared Resources Mean Occasional Limits

On shared hosting, you share server CPU, RAM, and bandwidth with other accounts.

If one account on your server gets hacked and starts sending spam, the entire server’s reputation can drop temporarily. Good hosts monitor this and isolate problematic accounts quickly.

At Truehost, we monitor server health constantly and move abusive accounts to quarantine immediately. This protects legitimate businesses from reputation damage.

Who Needs Unlimited Email Hosting?

Unlimited email hosting makes sense for specific business situations.

Growing Teams

If you’re hiring regularly, unlimited accounts prevent budget surprises.

Startups planning to grow from 5 to 20 people this year. Agencies adding contractors per project. Seasonal businesses scaling up and down.

Per-user pricing penalizes growth. Unlimited pricing rewards it.

Multiple Departments

Businesses with distinct departments benefit from role-based addresses.

Create sales@, support@, billing@, hr@, marketing@ without counting accounts. Each department gets professional identity. Emails route to appropriate teams automatically.

E-commerce Businesses

Online stores need multiple email addresses for different functions.

Orders@, returns@, wholesale@, vendors@, info@. Each serves specific customer needs. Unlimited accounts let you organize communications properly without worrying about costs.

Common Questions About Unlimited Email Hosting

1. Is unlimited really unlimited?

Unlimited accounts: Yes, truly unlimited. Create as many as you need.

Unlimited everything else: No. Storage, sending limits, and server resources have fair use policies.

The key is finding providers transparent about their limits upfront.

2. How many emails can I send?

Typical limits are 300-500 emails per hour per account.

If you need to send more, either spread sending across multiple accounts or use dedicated email marketing services.

At Truehost, we allow 500 emails per hour per account for normal business operations.

3. What happens if I exceed limits?

Good hosts notify you before taking action.

We monitor usage patterns. If an account suddenly exceeds normal limits, we check if it’s legitimate (maybe you’re sending a company-wide announcement) or suspicious (potentially hacked).

For legitimate high-volume needs, we help you upgrade to appropriate infrastructure. For security issues, we isolate the account and help you secure it.

Making Your Decision

You now understand what unlimited business email hosting really means.

Here’s when it makes sense:

Your team is growing or plans to grow. You need department and role-based addresses. You want predictable costs regardless of team size. You prefer simple billing over per-user calculations.

When it doesn’t make sense:

You’re a solo entrepreneur needing just one address. You need to send 10,000+ marketing emails daily. You require enterprise features like advanced compliance tools.

For most Filipino businesses with 5-100 employees, unlimited email hosting offers the best value. You get professional email without worrying about growth penalties or account limits.

Truehost  provides unlimited business email hosting starting at P26/month. Create as many accounts as your team needs. Includes SpamAssassin protection, automatic authentication setup, and local Philippine servers for fast delivery.

Ready to get started? Check our email hosting plans or read our setup guide to create your first professional email address.