Selling on Lazada? Then you know that the Lazada Seller Center is your command center for everything related to your online business. But first, you need to know how to get in!
This post will guide you through the Lazada Seller Center login process and offer some helpful tips for a smooth experience.
Step-by-Step Lazada Seller Center Login Guide
Step 1: Go to the Lazada Seller Center website
Visit the official Lazada Seller Center website for your specific country. You can usually find it by Googling “Lazada Seller Center [Your Country].”
Just for your information, here are some countries Lazada is available:
- Singapore
- Malaysia
- Indonesia
- Philippines
- Thailand
- Vietnam
For example, if you are in the Philippines, go to https://sellercenter.lazada.com.ph/.
If in Singapore, log in here https://sellercenter.lazada.sg/
- Malaysia – https://sellercenter.lazada.com.my/
- Indonesia – https://sellercenter.lazada.co.id/
- Thailand – https://sellercenter.lazada.co.th/
- Vietnam – https://sellercenter.lazada.vn/
Step 2: Enter your login credentials
In the provided fields, enter the email address and password you used to register your seller account.
Step 3: Click “Login”
Simple as that!
You’ll be directed to your Seller Center dashboard.
If you experience some issues while logging on, here is how to troubleshoot:
- Forgotten Password: Don’t worry! Click on the “Forgot Password” link and follow the instructions to reset it. You’ll likely receive an email with a link to create a new password.
- Incorrect Email or Password: Double-check for typos. It’s easy to make a mistake!
- Account Locked: If you’ve entered incorrect login information multiple times, your account might be temporarily locked. Wait a while and try again, or contact Lazada Seller Support for assistance.
Tips for a Seamless Login
For better experience next time, consider the following powerful hacks.
- Bookmark the Seller Center URL: Save yourself time by bookmarking the Lazada Seller Center website for your country.
- Use a Strong Password: Choose a strong password that’s unique to your Lazada Seller Center account. This helps to protect your account from unauthorized access.
- Enable Two-Factor Authentication (2FA): If available, enable 2FA for an extra layer of security.
- Keep Your Browser Updated: Using an outdated browser can sometimes cause login issues.
Exploring the Seller Center
Once logged in, you’ll gain access to a wealth of features and tools within the Lazada Seller Center. Here are some key areas you can explore:
- Products: Manage your product listings, add new products, and update existing ones.
- Orders: View and process your orders, track shipments, and manage returns.
- Promotions: Create and manage promotional campaigns to boost your sales.
- Performance: Track your sales performance, analyze key metrics, and identify areas for improvement.
- Finance: Manage your finances, view your earnings, and request payouts.
Need More Help?
If you encounter any problems logging in or navigating the Lazada Seller Center, don’t hesitate to contact Lazada Seller Support. They are there to assist you with any questions or concerns you may have.
Lazada provides various support options for sellers across its operating countries. Here are the details for each country:
Singapore
- Help Center: Access FAQs and support articles.
- Online Form: Submit inquiries via an online form.
- Live Chat: Available from Monday to Saturday, 9 AM to 6 PM.
- Hotline: Call +65 6261 3456 for issues related to orders, payments, and returns.
- Email: Contact via [email protected] for customer service inquiries.
Malaysia
- Help Center: Find answers in the Lazada Support Center.
- Online Form: Fill out an online form for assistance.
- Live Chat: Available daily from 9 AM to 6 PM.
- Hotline: Call +603 2728 6600 for immediate support.
Indonesia
- Help Center: Check the Seller Help Center for resources.
- Live Chat: Available on the Help Center page.
- Contact Form: Use the contact form for inquiries.
Philippines
- Help Center: Browse FAQs and guides.
- Online Form: Submit your concerns through an online form.
- Live Chat: Available daily from 8 AM to 10 PM.
- Hotline: Call (02) 7795 8909 or toll-free at 1-800-8-795-8909.
Thailand
- Help Center: Access FAQs and seller resources.
- Live Chat: Available through the Seller Center’s Help page.
- Contact Form: Use the online form for inquiries.
Vietnam
- Help Center: Explore resources in the Seller Help Center.
- Live Chat: Reach out via live chat available in the Help section.
- Contact Form: Submit questions through the contact form.
These support channels ensure that sellers can address their issues efficiently, whether through direct contact or self-service options.
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