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How to Ship Products Internationally from the Philippines

Last updated on August 26th, 2024 at 11:11 am

Are you ready to take your business to the global stage?

If you’ve been dreaming of shipping your products internationally from the Philippines, you’re in the right place.

I’m about to break down the entire process for you, step by step.

Trust me, I’ve been in your shoes.

When I first started my export business, the idea of shipping internationally seemed overwhelming.

But here’s the truth: it’s not as complicated as it looks.

With the right knowledge and preparation, you can conquer international shipping like a pro.

In this guide, we’ll cover everything you need to know about how to ship products internationally from the Philippines.

From the essential documents you’ll need to the step-by-step process, common pitfalls to avoid, and even some alternative methods – I’ve got you covered.

What You’ll Need to Ship Products Internationally from the Philippines

Before we dive into the nitty-gritty of shipping products internationally from the Philippines, let’s make sure you have all the necessary tools in your arsenal.

Here’s what you’ll need to get started:

Required Documents

  1. Commercial Invoice: This is your ticket to smooth customs clearance. It details what you’re shipping, its value, and other essential information.
  2. Packing List: Think of this as your shipment’s roadmap. It lists everything in your package, making inspections a breeze.
  3. Certificate of Origin: This document proves your product was made in the Philippines. Some countries require it for preferential tariff rates.
  4. Export Declaration: You’ll need to file this with the Bureau of Customs. It’s your official statement that you’re exporting goods.
  5. Bill of Lading or Airway Bill: This is your contract with the shipping company. It serves as a receipt and a document of title to the goods.

Packaging Materials

  • Sturdy Boxes: Invest in high-quality corrugated boxes. Trust me, it’s worth every peso.
  • Bubble Wrap: Your products’ best friend during long journeys.
  • Packing Peanuts: Great for filling empty spaces and preventing movement.
  • Packing Tape: Get the strong, water-resistant kind.
  • Labels: For addressing and marking your packages.

Shipping Tools and Resources

  1. Postal Scale: Accurate weight measurements are crucial for cost estimation.
  2. Measuring Tape: For calculating dimensional weight.
  3. Customs Regulations Guide: Each country has its own rules. Do your homework!
  4. Shipping Calculator: Most major carriers offer online tools to estimate costs.
  5. Tracking System: To keep tabs on your shipments.

Pro Tip: Consider investing in shipping software. It can streamline your process, saving you time and headaches.

Remember, shipping products internationally from the Philippines isn’t just about having the right tools – it’s about using them effectively.

In the next section, we’ll walk through the process step by step, so you can put these resources to good use.

Step-by-Step Instructions to Ship Products Internationally from the Philippines

Alright, now that we’ve got our tools ready, let’s dive into the nitty-gritty of how to ship products internationally from the Philippines.

I’ll break it down into manageable steps, and throw in some insider tips along the way.

a. Prepare Your Products

First things first, you need to get your products ready for their international journey.

  1. Inspect each item carefully: Make sure everything is in perfect condition.
  2. Remove any batteries: Many countries have restrictions on shipping batteries.
  3. Check for prohibited items: Each country has its own list. Do your research!

Tip: Create a pre-shipment checklist. It’ll save you time and prevent costly mistakes.

b. Choose a Shipping Method

Now, let’s pick how your products will travel.

  1. Air freight: Faster but more expensive.
  2. Sea freight: Slower but cheaper for large shipments.
  3. Express courier services: Best for small, urgent shipments.

Best international shipping companies in the Philippines

When it comes to international shipping from the Philippines, several companies stand out for their reliability, extensive network, and range of services:

  • 2GO Express: A pioneer in the Philippine logistics industry, 2GO offers a wide array of services, including door-to-door delivery, warehousing, and freight forwarding. Their international network spans over 200 countries, making them a go-to choice for businesses and individuals alike.
  • LBC Express: With a vast network of branches and partners worldwide, LBC provides a comprehensive suite of international shipping solutions. They are known for their fast and reliable service, especially for documents and small packages.
  • FedEx: A global leader in express shipping, FedEx offers a range of international shipping options with competitive rates and transit times. Their advanced tracking system and customs clearance expertise make them a popular choice for time-sensitive shipments.  
  • DHL: Another major player in the international shipping arena, DHL offers a wide array of services, including express, air freight, and ocean freight. Their global network and commitment to customer satisfaction make them a reliable option for businesses of all sizes.
  • JRS Express: Known for its affordable rates and extensive domestic network, JRS also offers international shipping services to select destinations. They are a good option for budget-conscious shippers who prioritize cost-effectiveness.

Don’t automatically go for the cheapest option.

Consider factors like delivery time, shipment value, and destination.

Read also: 7 Best Courier Services for Online Sellers in the Philippines

c. Complete Necessary Documentation

Paperwork time! Don’t worry, I’ll make it painless.

  1. Fill out the commercial invoice: Be accurate and detailed.
  2. Prepare the packing list: List every item, including quantity and weight.
  3. Get your Certificate of Origin: You can obtain this from the Philippine Chamber of Commerce and Industry.
  4. File your Export Declaration: Do this through the Bureau of Customs E2M system.

Tip: Double-check everything. A small error can cause big delays.

d. Package Your Items

Time to wrap things up – literally!

  1. Choose the right box size: Snug, but not too tight.
  2. Wrap each item individually: Use bubble wrap for fragile items.
  3. Fill empty spaces: Use packing peanuts or crumpled paper.
  4. Seal the box securely: Use strong packing tape on all seams.
  5. Label clearly: Include both delivery and return addresses.

Warning: Poor packaging is the number one cause of damage during shipping.

e. Calculate Shipping Costs

Let’s talk money.

  1. Weigh your package: Use your postal scale for accuracy.
  2. Measure dimensions: Length, width, and height.
  3. Use online calculators: Most carriers have them on their websites.
  4. Factor in insurance: It’s worth it for valuable shipments.

Tip: Compare rates from different carriers. But remember, cheapest isn’t always best.

CompanyStrengthsWeaknessesShipping Costs (Estimate, USD)
2GO ExpressExtensive domestic network, Wide international reachCan be slower for international shipmentsVaries, typically starts at $50
LBC ExpressFast and reliable, especially for documents and small packagesLimited international network compared to othersVaries, typically starts at $30
FedExGlobal leader, fast, reliable, advanced trackingCan be more expensiveVaries, typically starts at $70
DHLWide range of services, global networkCan be more expensiveVaries, typically starts at $60
JRS ExpressAffordable rates, extensive domestic networkLimited international destinationsVaries, typically starts at $25

These are rough estimates for small packages (around 1kg) shipped from the Philippines to the US. Actual costs will vary significantly depending on:

  • Package size and weight
  • Destination country
  • Chosen service level (economy vs. express)
  • Any additional services (insurance, etc.)

I highly recommend you get quotes directly from the companies for your specific shipment needs.

Read also: Calculate Shipping Costs Like a Pro for Your Philippine Online Store

f. Schedule a Pickup or Drop-off

Almost there!

  1. For pickup: Schedule online or call your chosen carrier.
  2. For drop-off: Find the nearest carrier location or post office.
  3. Prepare all documents: Have them ready for the carrier.

Warning: Make sure someone’s available for scheduled pickups. Missed pickups can incur fees.

g. Track Your Shipment

The waiting game begins.

  1. Get your tracking number: It should be on your receipt or email confirmation.
  2. Use the carrier’s tracking system: Most have online portals or mobile apps.
  3. Set up notifications: Get updates on your shipment’s progress.

Tip: Keep your customer in the loop. They’ll appreciate the transparency.

Remember, shipping products internationally from the Philippines is a learning process.

Each shipment teaches you something new.

Stay organized, be patient, and soon you’ll be a pro at navigating the world of international shipping!

Tips To Ship Your Products Successfully

Now that we’ve covered the basics of how to ship products internationally from the Philippines, let’s talk about how to take your shipping game to the next level.

Here are some pro tips that’ll help you succeed:

Research Destination Country Regulations

  1. Know the customs rules: Each country has its own import regulations. Do your homework!
  2. Understand tariffs and taxes: These can significantly impact your pricing strategy.
  3. Check for restricted items: What’s allowed in one country might be prohibited in another.

Pro Tip: Build a database of country-specific information. It’ll save you time in the long run.

Optimize Packaging for Cost-Effectiveness

  1. Use dimensional weight to your advantage: Sometimes, a larger box with lighter packing materials can be cheaper.
  2. Consider custom packaging: For regular shipments, investing in custom boxes can save money and improve branding.
  3. Master the art of consolidation: Combine multiple orders into one shipment when possible.

Warning: Don’t cut corners on packaging quality. The cost of damaged goods far outweighs the savings from cheap materials.

Build Relationships with Shipping Providers

  1. Negotiate rates: Once you have consistent shipping volume, don’t be afraid to ask for better prices.
  2. Leverage multiple carriers: Different providers excel on different routes. Use this to your advantage.
  3. Cultivate personal connections: A good relationship with your local shipping rep can be invaluable.

Insider Tip: Look into joining shipping associations or groups. They often have access to better rates and resources.

Stay Updated on Industry Trends

  1. Follow shipping news: Changes in regulations or carrier policies can impact your business.
  2. Attend trade shows and seminars: They’re great for networking and learning about new technologies.
  3. Experiment with new methods: The shipping world is always evolving. Be open to trying new approaches.

Pro Tip: Set up Google Alerts for key shipping terms relevant to your business.

Focus on Customer Experience

  1. Communicate proactively: Keep your customers informed about their shipment status.
  2. Offer tracking information: It reduces customer service inquiries and builds trust.
  3. Have a clear returns policy: Make sure it’s feasible for international shipments.

Remember: A great shipping experience can turn a one-time buyer into a loyal customer.

By implementing these tips, you’ll not only master how to ship products internationally from the Philippines, but you’ll also set your business apart from the competition.

It’s all about continuous improvement and always putting your customers first.

Keep refining your process, stay informed, and watch your international sales soar!

Common Mistakes to Avoid When Shipping Products Internationally from the Philippines

Listen up, because this section could save you a lot of headaches (and money).

When it comes to shipping products internationally from the Philippines, there are some common pitfalls that even experienced exporters fall into.

Let’s break them down so you can avoid these costly errors:

Underestimating Customs Requirements

  1. Incomplete documentation: This is the fastest way to get your shipment held up at customs.
  2. Inaccurate product descriptions: Be specific and honest. Vague or misleading descriptions can lead to delays or fines.
  3. Ignoring country-specific regulations: What works for one country might not work for another.

Real Talk: I once had a shipment stuck in customs for weeks because I didn’t include a required certificate. Learn from my mistake!

Incorrect Documentation

  1. Mismatched information: Ensure all your documents have consistent details.
  2. Using the wrong HS codes: These codes classify your products for customs. Get them wrong, and you could face unexpected tariffs.
  3. Forgetting to sign documents: It sounds simple, but it happens more often than you’d think.

Pro Tip: Create a document checklist for each country you ship to. It’ll save you from costly oversights.

Poor Packaging

  1. Underestimating the journey: Your package will be tossed, stacked, and jostled. Pack accordingly.
  2. Ignoring climate considerations: Will your product survive extreme temperatures or humidity?
  3. Overlooking presentation: First impressions matter. Poor packaging can reflect badly on your brand.

Warning: I’ve seen beautiful products arrive as a jumble of broken pieces. Don’t let it happen to you.

Neglecting Insurance

  1. Assuming the carrier’s liability is enough: It rarely is, especially for high-value items.
  2. Not understanding coverage limits: Read the fine print on your insurance policy.
  3. Failing to document product condition: Take photos before shipping as proof of condition.

Insider Tip: Factor insurance into your pricing strategy. It’s better to be safe than sorry.

Choosing the Wrong Shipping Method

  1. Always opting for the cheapest option: Sometimes, paying a bit more can save you in the long run.
  2. Ignoring transit times: Faster isn’t always better, but neither is leaving your customer waiting too long.
  3. Not considering the nature of your product: Perishables and valuables often require special handling.

Remember: The right shipping method balances cost, speed, and security.

Overlooking the Importance of Tracking

  1. Not providing tracking information to customers: This leads to unnecessary customer service inquiries.
  2. Failing to monitor shipments proactively: Catching issues early can prevent major problems.
  3. Ignoring tracking data trends: This information can help you optimize your shipping strategy.

Pro Tip: Use tracking data to identify patterns and improve your processes.

You’ll be well on your way to mastering how to ship products internationally from the Philippines by avoiding these common mistakes,

Remember, every mistake is a learning opportunity.

Stay vigilant, keep improving, and soon you’ll be navigating the world of international shipping like a seasoned pro!

Troubleshooting Shipping Issues

Let’s face it – even when you do everything right, sometimes things go wrong when shipping products internationally from the Philippines.

But don’t worry, I’ve got your back.

Let’s tackle some common issues and how to resolve them:

Dealing with Customs Delays

Customs delays can be frustrating, but they’re not insurmountable.

  1. Stay calm and be patient: Panicking won’t speed things up.
  2. Contact your shipping carrier: They often have local agents who can investigate.
  3. Provide any requested information promptly: Quick responses can expedite the process.
  4. Consider hiring a customs broker: For complex situations, their expertise can be invaluable.

Pro Tip: Build extra time into your delivery estimates to account for potential customs delays.

Handling Lost or Damaged Shipments

It’s every shipper’s nightmare, but it happens. Here’s how to handle it:

  1. File a claim immediately: Don’t wait – most carriers have strict time limits for claims.
  2. Gather all relevant documentation: This includes photos, invoices, and tracking information.
  3. Communicate with your customer: Be transparent about the situation and your efforts to resolve it.
  4. Review your packaging methods: If damage is a recurring issue, it might be time to upgrade your packaging.

Remember: This is where shipping insurance really pays off. Make sure you’re adequately covered.

Resolving Payment Issues

International transactions can sometimes hit snags. Here’s how to navigate them:

  1. Double-check payment details: Ensure all account information is correct.
  2. Consider using an escrow service: This can provide security for both you and your customer.
  3. Be aware of currency conversion rates: Fluctuations can affect your bottom line.
  4. Understand international banking fees: These can eat into your profits if not accounted for.

Insider Tip: Building a relationship with a bank that specializes in international trade can be a game-changer.

Addressing Customer Complaints

Sometimes, despite your best efforts, customers aren’t satisfied. Here’s how to turn it around:

  1. Respond promptly and professionally: A quick, empathetic response can defuse many situations.
  2. Offer solutions, not excuses: Focus on how you’re going to make it right.
  3. Learn from the feedback: Use complaints as opportunities to improve your processes.
  4. Follow up after resolution: A quick check-in can turn a dissatisfied customer into a loyal one.

Pro Tip: Keep a record of common issues and their resolutions. It’ll help you handle similar situations more efficiently in the future.

Dealing with Unexpected Fees

Hidden costs can really eat into your profits. Here’s how to handle them:

  1. Review all charges carefully: Don’t just pay without understanding what you’re being charged for.
  2. Negotiate with your carrier: Sometimes fees can be reduced or waived, especially if you’re a regular customer.
  3. Adjust your pricing strategy: Make sure you’re accounting for all potential fees in your product pricing.
  4. Educate your customers: Be upfront about potential additional charges to avoid surprises.

Warning: Always read the fine print in your shipping contracts. Knowledge is power!

Remember, troubleshooting is part of the learning process when you’re figuring out how to ship products internationally from the Philippines.

Each problem you solve makes you better equipped to handle future challenges.

Stay persistent, keep learning, and don’t let setbacks discourage you.

You’ve got this!

Alternative Ways To Ship Products Internationally from the Philippines

Let’s talk options.

Having multiple strategies in your toolkit can give you a significant advantage in the global marketplace.

Air Freight vs. Sea Freight

Let’s break down these two major shipping methods:

Air Freight

Pros:

  • Faster delivery times
  • Better for high-value, low-volume goods
  • More secure and less handling

Cons:

  • More expensive
  • Limited space
  • Not suitable for large or bulky items

When to use: Choose air freight when speed is crucial, for perishable goods, or for high-value items that justify the cost.

Sea Freight

Pros:

  • More cost-effective for large shipments
  • Can handle bulky or heavy items
  • Better for large volume shipments

Cons:

  • Slower transit times
  • More vulnerable to delays
  • Requires more complex logistics

When to use: Opt for sea freight when you’re shipping large quantities or when time isn’t a critical factor.

Pro Tip: Sometimes, a combination of air and sea freight (known as sea-air shipping) can offer a good balance of cost and speed.

Using Freight Forwarders

Freight forwarders can be your secret weapon in mastering how to ship products internationally from the Philippines.

Benefits:

  1. Expertise: They navigate complex shipping regulations and customs procedures.
  2. Network: Access to a wide range of carriers and routes.
  3. Cost-effective: Can often negotiate better rates due to volume.
  4. Time-saving: They handle paperwork and logistics, freeing you to focus on your core business.

When to use: Consider a freight forwarder when you’re dealing with complex shipments, unfamiliar destinations, or if you want to streamline your shipping process.

Warning: Choose your freight forwarder carefully. Look for experienced companies with a good reputation in your industry.

Dropshipping Options

Dropshipping can be a game-changer for Filipino businesses looking to enter the global market.

How it works:

  1. You list products for sale on your website or marketplace.
  2. When a customer orders, you purchase the item from a supplier.
  3. The supplier ships directly to your customer.

Advantages:

  • Low startup costs
  • No need to hold inventory
  • Ability to offer a wide range of products

Challenges:

  • Less control over product quality and shipping times
  • Lower profit margins
  • Intense competition

When to use: Dropshipping can be a great way to test new markets or products without significant upfront investment.

Pro Tip: Build strong relationships with reliable suppliers to ensure product quality and timely shipping.

Postal Services vs. Courier Services

Don’t overlook traditional postal services when considering how to ship products internationally from the Philippines.

Postal Services (like PhilPost)

Pros:

  • Often cheaper for smaller, lighter packages
  • Wide reach, even to remote areas

Cons:

  • Slower delivery times
  • Less reliable tracking

Courier Services (like DHL, FedEx, UPS)

Pros:

  • Faster delivery
  • Better tracking and insurance options
  • More reliable for time-sensitive shipments

Cons:

  • Generally more expensive
  • May have limitations on package size or weight

When to choose which: Use postal services for non-urgent, low-value items. Opt for courier services when speed, tracking, and reliability are crucial.

Consolidation Services

For businesses shipping multiple small orders, consolidation services can be a game-changer.

How it works:

  1. You send multiple packages to a consolidation warehouse.
  2. The service combines these into one large shipment.
  3. The consolidated shipment is sent to the destination country.
  4. Packages are then separated and delivered individually.

Benefits:

  • Lower shipping costs
  • Simplified customs clearance
  • Reduced risk of lost packages

When to use: Consider consolidation when you have multiple small orders going to the same country or region.

Remember, the key to success in international shipping is flexibility.

What works best will depend on your specific products, customers, and business model.

Don’t be afraid to experiment with different methods to find the perfect fit for your business.

Keep learning, stay adaptable, and watch your international sales soar!

Conclusion

We’ve covered a lot of ground on how to ship products internationally from the Philippines.

Let’s wrap this up and set you on the path to global success.

First things first, remember that shipping products internationally from the Philippines is not just about getting your goods from point A to point B.

It’s about opening doors to new markets, building relationships with customers around the world, and growing your business beyond borders.

Here’s a quick recap of the key points we’ve covered:

  1. Preparation is key: Have all your documents in order, understand the regulations, and choose the right packaging.
  2. Choose wisely: Select the shipping method that best balances cost, speed, and reliability for your specific needs.
  3. Learn from mistakes: We all make them, but the key is to use them as learning opportunities to improve your processes.
  4. Be flexible: Don’t be afraid to try different shipping methods or work with various partners to find the best solution.
  5. Focus on the customer: Clear communication and excellent service can turn shipping challenges into opportunities to build loyalty.

Remember, mastering international shipping is a journey, not a destination.

The landscape is always changing, with new regulations, technologies, and market conditions emerging all the time.

Stay curious, keep learning, and be willing to adapt.

I want you to know that you’ve got this.

Yes, shipping internationally can seem daunting at first, but with persistence and the right approach, you can conquer it.

Every successful international business started exactly where you are now.

So, what’s next?

Start small if you need to.

Maybe begin with a few international shipments to test the waters.

Learn from each experience, refine your processes, and gradually scale up.

And here’s a final piece of advice: network with other Filipino exporters.

Join online forums, attend trade shows, or become part of export associations.

The insights you can gain from others who’ve walked this path are invaluable.

You’re part of a proud tradition of Filipino entrepreneurs taking their products to the world stage.

Your unique products and perspective have a place in the global market.

It’s time to share them with the world.

So go ahead, take that first step in your international shipping journey.

The world is waiting for what you have to offer.

You’ve got the knowledge, you’ve got the drive, and now you know how to ship products internationally from the Philippines.

The rest is up to you.

Remember, every great journey begins with a single step.

Your step starts now.

Go make the Philippines proud on the global stage!

Read also:

FAQs

To wrap up our comprehensive guide on how to ship products internationally from the Philippines, let’s address some frequently asked questions:

Q: What documents do I need to ship internationally from the Philippines?
A: The essential documents include a commercial invoice, packing list, certificate of origin, export declaration, and bill of lading or airway bill. Specific requirements may vary depending on the destination country and the nature of your products.

Q: How long does international shipping from the Philippines typically take?
A: Shipping times can vary widely depending on the method and destination. Air freight usually takes 1-5 days, while sea freight can take 20-45 days. Express courier services often deliver within 1-7 days.

Q: What’s the cheapest way to ship internationally from the Philippines?
A: For small, lightweight items, postal services like PhilPost are often the most economical. For larger shipments, sea freight is typically the most cost-effective option, albeit slower.

Q: How can I ensure my products arrive safely when shipping internationally?
A: Use high-quality packaging materials, cushion items properly, and consider the climate of the destination. For valuable items, invest in shipping insurance and use a reliable courier service.

Q: Are there any items I can’t ship internationally from the Philippines?
A: Yes, prohibited items typically include firearms, explosives, illegal drugs, and certain perishables. However, restrictions can vary by country, so always check the specific regulations of your destination.

Q: How do I handle customs fees for international shipments?
A: You can choose to pay the customs fees yourself (DDP – Delivered Duty Paid) or have the recipient pay (DDU – Delivered Duty Unpaid). Make sure to clarify this with your customer beforehand.

Q: What should I do if my international shipment gets lost or damaged?
A: File a claim with your shipping carrier immediately. Having shipping insurance can help recover costs. Always keep all relevant documentation and communicate transparently with your customer.

Q: Can I track my international shipments from the Philippines?
A: Yes, most major carriers and even postal services offer tracking for international shipments. Always provide tracking information to your customers for better service.

Q: How do I price my products for international shipping?
A: Factor in all costs including product cost, shipping fees, customs duties, insurance, and your desired profit margin. Consider using a shipping calculator to estimate costs accurately.

Q: Is it better to use a freight forwarder or handle shipping myself?
A: This depends on your volume and expertise. Freight forwarders can be valuable for complex shipments or when you’re new to international shipping. As you gain experience and volume, handling shipping in-house might become more cost-effective.

Remember, shipping products internationally from the Philippines is a learning process.

Don’t hesitate to reach out to shipping carriers, customs offices, or experienced exporters if you have more specific questions.

The key to success is staying informed and adaptable.

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